top of page
  • Linkedin

Privacy Policy

​

1. Data Controller

In accordance with Regulation (EU) 2016/679, General Data Protection Regulation (GDPR), and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), users are informed that the data controller of their personal data is:

Data Controller: Luis Bermejo Martínez
ID (DNI): 47022893Z
Address: Calle José Llopis Diez, 3, 2º D, 03015 – Alicante (Spain)
Email: infoarmoniahumana@gmail.com

​

2. Personal Data Collected

Through this website, the following personal data may be collected from users:

  • Name and surname

  • Email address

  • Phone number

  • Information necessary for the proper provision of the requested professional services

  • Any other data voluntarily provided by the user through the available forms or contact channels

In the context of providing certain social services, special category data may be processed, such as data relating to the user’s health or personal or family situation, when strictly necessary and in accordance with applicable legislation.

​

3. Purpose of Data Processing

The personal data provided by the user will be processed for the following purposes:

  • Managing enquiries, requests for information, and contact

  • Providing the professional services offered through the website, including:

    • Advice on administrative procedures and support products

    • Personal assistance for adults in a situation of dependency (PAP)

    • Child therapeutic support services (non-medical scope) (PATI)

    • Home Care Service (SAD)

    • Services to promote personal autonomy

    • Accompaniment and support in palliative care at home

    • Hospital accompaniment and family respite services

    • Domestic support service

  • Managing the contractual and administrative relationship with users

  • Complying with applicable legal, tax, and administrative obligations

  • Sending communications exclusively related to the services requested or contracted

​

4. Legal Basis for Data Processing

The processing of personal data is based on the following legal grounds:

  • The user’s explicit consent

  • The performance of a contract or the application of pre-contractual measures

  • Compliance with legal obligations

  • In the case of special category data, processing is necessary for the provision of social and care services, in accordance with Article 9.2(h) of the GDPR

​

5. Data Retention

Personal data will be retained for as long as the professional or contractual relationship with the user is maintained and, thereafter, for the periods required by applicable tax, accounting, and administrative regulations.

​

6. Data Disclosure

Personal data will not be disclosed to third parties, except where required by law or when strictly necessary for the proper provision of the requested service. Where applicable, data may be communicated to Public Administrations or competent bodies in the field of social services.

​

7. User Rights

Users may exercise the following rights at any time:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to object

  • Right to data portability

To exercise these rights, users must submit a written request to infoarmoniahumana@gmail.com, indicating the right they wish to exercise and attaching a copy of a document proving their identity.

Users also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if they believe that the processing of their personal data does not comply with applicable regulations.

​

8. Security Measures

The data controller adopts the necessary technical and organisational measures to ensure the security, integrity, and confidentiality of personal data, preventing unauthorised alteration, loss, processing, or access.

​

bottom of page